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4 types of Zoom fatigue and how to combat them




1. Close-up eye contact is exhausting

In a typical Zoom discussion, the amount of intensive eye contact far exceeds what you would experience in real-life interactions. Think about it: When you take a walk-and-talk with a friend, you might have mere moments of eye contact; in a conference room, listeners look at their screens and their notes or gaze out the window. At the same time, Zoom faces are typically larger and closer than you’d experience in real-life work discussions, which fool your mind into perceiving an intensely intimate conversation. "In effect, you’re in this hyperaroused state," says Jeremy Bailenson, founding director of Stanford’s Virtual Human Interaction Lab.

The fix: Minimize the face sizes of attendees into grid view, and sit back a bit to allow yourself more personal space.

2. Watching yourself is exhausting

In real life, you are not followed by a mirror, and you might spend five minutes a day looking at your reflection. The researchers cite studies showing that when seeing one’s own reflection, people are more critical of themselves. "It’s taxing on us. It’s stressful. And there’s lots of research showing that there are negative emotional consequences to seeing yourself in a mirror," says Bailenson.

The fix: Confirm that your lighting and setup look good, and then adjust the settings to hide your view of yourself.

3. Sitting immobile is exhausting

In typical in-person discussions, people move around. On Zoom, people sit immobile for hours on end. "There’s a growing research that says that when people are moving, they’re performing better cognitively," says Bailenson.

The fix: Create a wider visual field for your camera. For example, an external camera often allows you more space to move than a laptop camera, because you no longer need to remain within arm’s reach of the keyboard.

4. Video chatting is cognitively exhausting

Your brain works much harder to send and receive cues through a screen. Multiply that into hours of exaggerated expressions and increased concentration, and your mind simply consumes more power.

The fix: When it’s feasible, turn off your camera for breaks - and turn your body away from the screen.

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